Accessibility Policy

Last updated: March 2025

1. Introduction

Masterpiece Creative Design is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

2. Compliance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We’ve chosen Level AA as our target.

3. Our Accessibility Measures

We are taking the following measures to ensure accessibility of our Website:

• Integrating accessibility into our procurement practices
• Providing accessibility training for our staff
• Including people with disabilities in our user experience research and validation processes

3.1 Technical Specifications

We strive to adhere to the following technical specifications:

• Perceivable Information and User Interface

  • Providing text alternatives for non-text content
  • Providing captions and alternatives for multimedia
  • Creating content that can be presented in different ways without losing meaning
  • Making it easier for users to see and hear content

• Operable User Interface and Navigation

  • Making all functionality available from a keyboard
  • Giving users enough time to read and use content
  • Not using content that could cause seizures or physical reactions
  • Helping users navigate and find content
  • Making it easier to use inputs other than keyboard

• Understandable Information and User Interface

  • Making text readable and understandable
  • Making content appear and operate in predictable ways
  • Helping users avoid and correct mistakes

• Robust Content and Reliable Interpretation

  • Maximising compatibility with current and future user tools

4. Compatibility with User Tools

Our Website aims to be compatible with various assistive technologies and browser features, including:

• Screen readers (such as JAWS, NVDA, VoiceOver)
• Text enlargement
• Speech recognition software
• Keyboard-only navigation
• Screen magnification software
• Alternative input devices

5. Known Limitations

Despite our best efforts to ensure accessibility of our Website, there may be some limitations. Below is a description of known limitations, and we are working to address these:

• Image alt tags for carousels.

Please contact us if you observe an issue not listed above.

6. Feedback

We welcome your feedback on the accessibility of our Website. Please let us know if you encounter accessibility barriers:

• Email: info@masterpiececreative.design
• Phone: +44(0)7537121834

7. Assessment Approach

Masterpiece Creative Design assesses the accessibility of our Website in the following ways:

• Self-evaluation
• Evaluation by knowledgeable internal staff
• Automated testing using analysis tools

8. Formal Approval of This Policy

This Accessibility Policy is approved by:

Ste Anders

Creative Lead

Masterpiece Creative Design

9. Ongoing Monitoring and Review

This policy will be reviewed annually or when substantial changes occur to the Website. We continuously monitor our Website and make appropriate adjustments as necessary.

10. Commitment to Improvement

At Masterpiece Creative Design, we are committed to ongoing improvement of accessibility and usability of our Website for all users, including those with disabilities. As part of this commitment, we will:

• Conduct regular accessibility audits
• Address accessibility barriers promptly when they are identified
• Provide channels for users to report accessibility issues
• Train our staff on best practices for digital accessibility

11. Resources

For more information about web accessibility, please visit these resources:

• Web Content Accessibility Guidelines (WCAG)
• Web Accessibility Initiative (WAI)
• AbilityNet
• Royal National Institute of Blind People (RNIB)